guidance on how to comply with the technical requirements of the New Energy Tech Consumer Code (NETCC) relating to the supply of information to customers for battery energy storage systems.
What are the customer requirements for a battery energy storage system?
Any customer obligations required for the battery energy storage system to be installed/operated such as maintaining an internet connection for remote monitoring of system performance or ensuring unobstructed access to the battery energy storage system for emergency situations. A copy of the product brochure/data sheet.
How should battery energy storage system specifications be based on technical specifications?
Battery energy storage system specifications should be based on technical specification as stated in the manufacturer documentation. Compare site energy generation (if applicable), and energy usage patterns to show the impact of the battery energy storage system on customer energy usage. The impact may include but is not limited to:
What should a battery energy storage system Quote include?
Quotation should include a copy of the battery energy storage system manufacturer warranty T&Cs which should contain manufacturer and/or Australian importer contact details for warranty claims.
Provide a hardcopy and electronic copy of the battery energy storage system SDS. Provide a copy of NETCC consumer information guide. Provide customer with the name and licence/accreditation number of the tradesperson who designed/signed off on the installation.
How can a battery energy storage system reduce reliability on the grid?
Reduce reliability on the grid: When the battery energy storage system is fully charged, how many loads can be supplied by the energy storage system when it is fully charged for a set period of time.
What components are included in a battery energy storage system?
The equipment is supplied in an enclosure with PCE, battery system, protection device(s) and any other required components as determined by the equipment manufacturer. 1. Technology Summary Provide a summary of the purpose of owning a battery energy storage system. This may include but is not limited to: